ABOUT US:                                                   CHIPPEWA  BOOTS

We value your privacy. All information received on our sites will remain confidential and not used for spam or other advertising.

 This site is owned and operated by Outdoor Country.  We are a family owned business with our retail location in Bishop, TX. We are  dedicated to supplying  our customers the finest name brand merchandise. We have been in business over 24 years and  moved into cyberspace in 1999, with our first website www.boots99.com . At our retail location we carry boots and shoes from Justin, Chippewa, Tony Lama, Nocona and more and can now offer these fine brands nationwide.

 Our websites are our online catalogs which enable us to offer a much larger selection of boots than we carry in our store and since we have them drop-shipped directly from the manufacturers, we can offer lower prices because we don't have to hold them in our inventory. Although we make every effort to keep our sites current, there are times a boot manufacturer is temporarily out of a style or size of boot.  If the boot you ordered is not immediately available for shipment, we will contact you to see if you would like a different brand/style.  If you don't, we will simply cancel the order. 

 PRIVACY POLICY:

 We do not share or sell your personal information.  We do not run email promotions. All orders are on secure encrypted shopping venues and we protect your privacy.

 HOW TO CONTACT US:  

FOR INFORMATION ON STYLES OF BOOTS, SIZING, ORDERING, AVAILABILITY, DELIVERY DATES, RETURN REQUEST OR GENERAL INFORMATION PLEASE EMAIL CUSTOMERSERVICE@BOOTS99.COM FOR THE FASTEST SERVICE.  ALL CALLS RECEIVED AT THE RETAIL LOCATION ARE FORWARDED TO THE INTERNET  DIVISION BY EMAIL BUT THERE COULD BE SOME LAG TIME.   FOR RETURNS EMAIL    RETURNS@BOOTS99.COM  AND WE WILL BE HAPPY TO HELP YOU. 

RETAIL LOCATION:

Outdoor Country
621 Highway 77 South
Bishop, TX 78343
Email:       returns@boots99.com
customerservice@boots99.com
sales@boots99.com
outdoor@boots99.com

outdoorcountry@stx.rr.com

 1-361-584-2562  (Mon-Fri  10:00am-5:00pm CENTRAL TIME)   FOR INQUIRES ON ORDERS, BOOT STYLES, SIZING,  SHIPPING OR RETURNS PLEASE EMAIL CUSTOMERSERVICE@BOOTS99.COM . THE RETAIL LOCATION DOES NOT HAVE INTERNET SALES INFORMATION READILY AVAILABLE.

 SHIPPING POLICY: 

We currently ship domestically only.  Our shipping prices listed on the order page are for UPS shipping within the continental USA. Shipments to Alaska and Hawaii are handled differently.  The boots are shipped to our store and then we ship them to Alaska and Hawaii by USPS so there is a timeline and shipping price difference.  Please contact us at customerservice@boots99.com for a shipping quote and estimate of delivery time before placing your order if outside our normal shipping area.   

Your order is placed the same day it is received by us, but depending on time of day and day of week, the boot companies may not process the order immediately.  Most orders received before 1:00pm CT Monday through Thursday are shipped the same day.  Orders received after 1:00pm CT are normally processed the next business days. Orders received after 1:00pm CT Friday or on weekends are processed on Monday.  In case of holidays, orders are processed on the first working day after the holiday.  This usually leads to a delivery time of 7-10 working days on regular ground and 3rd day select can take 4 to 7 working days depending on time and day of week order is received.   

We accept payment for your chippewa boots by credit card, money order or personal check.  Credit cards are not processed until the boot is confirmed ready to ship.  If payment is made by check, the boot is shipped after the check clears.  If payment is made by money order, the boot is shipped upon receipt of the payment.   

RETURN POLICY

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