Chippewa Boots Returns and Exchanges

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Returns/Exchange Policy

 Simply obtain an Authorization Number from Boots99   <returns@boots99.com>  via email. Send us a request with your original order number and detail of what you desire (return or exchange). We will reply with all the necessary instructions and authorization numbers.
Send returns in the original packaging via UPS or FedEx Ground service, or via insured U.S. Mail service. UPS or FedEx is preferable, as the shipment will have a tracking number. Returns lacking an Authorization Number will not be accepted and will be returned at the customer's expense. Shipping and handling fees are not refundable.

All returns/exchange requests must be submitted within 10 days of receipt of the merchandise. Products must not show ANY evidence of wear (try them on inside on carpet) and the original tags must still be attached. If any boot ordered from us doesn't fit, the customer may return it for a different size one time and only be out the additional shipping. All other order cancellations and returns are subject to a restocking fee of 15%. We will do everything we can to make your shopping experience a pleasant one. Please send any questions to customerservice@boots99.com or sales@boots99.com

We value your privacy. All information received on our sites will remain confidential and not used for spam or other advertising.


Home | Returns/Exchange  Policy | Warranty  | Glossary